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How to Give and Receive Effective Feedback 2014

Code: 13780-DL

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The most important and fundamental tool that every engineer and engineering manager uses to accomplish anything and everything is communication.  That tool is totally ineffective unless there is a transfer of understanding between the sender and the receiver.  The essence of effective communication is to achieve some desired result i.e. that is an exchange which produces a change in the knowledge, thinking, or behavior between the sender and the receiver. Most of the time there is little or no feedback given by either party to determine that the message has been received and fully understood,  This webinar will explore the details of how to be more accomplished as both a sender and a receiver through the use of an appropriate feedback process

Learning Objectives:

  • Understand how to make communication effective
  • Learn what the two biggest mistakes are in feedback communication
  • Know the difference between objective and subjective feedback
  • Know how, when, and where to give feedback
  • Understand the reasons to give and receive feedback.
Product Details:
Author(s): Bates Gary D.

ISBN:
Year Published: 2014

Number of Pages: 30
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