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The Art of Skillful Communications

Code: 13708-DL

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List Price:  $299.00

Member Price:  $199.00

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Speaker: Dr. Joseph D. Rei, Partner, MORF Consulting
Recorded: 5/13/2014
Length: 90 minutes
Early in their training, comedians learn how to "play the room". That means they get a sense of the audience and adjust their tone, phrasing, and sometimes even their routines to accommodate their audience. Same holds true for anyone who communicates with staff, clients, and vendors. To be understood, skillful communicators speak in terms their listeners will understand, ask questions, and then listen to the answers. This is especially important when entering a negotiation or some other uncomfortable conversation where there is a perceived adversarial situation.
In just 90 minutes, you'll learn how to "play the room" with greater confidence as you take on difficult and sometimes adversarial conversations. Tips include how to:
 - Develop the art of skillful communication
 - Balance inquiry with advocacy
 - Negotiate impasses
 - Disagree and still maintain an open dialogue 
Product Details:
Author(s): Dr. Joseph D. Rei

Year Published: 2014

Number of Pages:
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