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The Art and Science of Delivering Superior Customer Service

Code: 14149-DL

List Price:  $0.00

List Price:  $299.00

Member Price:  $199.00

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The daily decisions of employees have a huge effect on a firm's financial health, so why do employees know so little of their role in big-picture business?

A financially intelligent culture connects daily employee decisions to the short and long term health of your firm by teaching, organizing, and incentivizing your entire staff to think and act like business owners. 

Join Ty Kicklighter to examine how one firm is creating a financially intelligent culture at all levels through open book management and the results that have followed. You'll also learn:

  • Why creating a financially intelligent culture is a common sense way to run your firm
  • What a financially intelligent culture looks like within an engineering firm
  • What results you should expect from building a financially intelligent culture
  • Who is and who isn't a candidate for creating a financially intelligent culture

Product Details:
Year Published: 2017

Number of Pages:
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