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Firm Growth Through Concierge Client Service

Code: 14177-DL

List Price:  $0.00

List Price:  $299.00

Member Price:  $199.00

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Available on 8/2 for immediate download.


Imagine visiting a high end hotel in New York City. The concierge makes dinner reservations for you, secures tickets to that Broadway Show you always wanted to see, takes care of your dry cleaning, calls you a car service and more. You feel taken care of and special. You receive a level of service that goes above and beyond and creates brand loyalty. 

Exceptional client service is your most effective marketing tool creating a reputation for your firm that clients remember and pass along. In this presentation, we will take a look at how some of the most successful and fastest growing brands like JetBlue Airlines, Amazon, Apple and Disney base their business on offering a level of Concierge Client Service that makes them stand out as the best in the business. Participants will also learn how they can integrate Concierge Client Service in their Branding, Strategic Planning and Capture Planning that creates repeat as well as new clients. 

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Year Published: 2017

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